Job Brief: 

Provides front office administrative support as well as client reception and service in our client’s Palm Beach County, FL Dental office.

Salary: $45,000

Essential Job Responsibilities

• Efficiency in dental software.

• Verify insurance eligibility, insurance breakdowns, and enter them correctly into Open Dental.

• Prepare patient financials.

• Answer phones, and transferring to appropriate staff.

• Check Voicemail and emails and responded accordingly.

• Schedule and confirm patient appointments.

• Chart auditing, including checking patient charts for FMX elig, insurance elig and things are properly scheduled.

• Collect payments and properly post them to patient accounts.

• Scanning consent forms, patient info, lab slips and any other info into patient chart.

• Organizing and sending all patient recall and reminder post cards

• Daily am reports, including payments, production and receivable breakdowns.

• Processed credit card reports

• Worked very closely with the dentists, assistants in hygienist.

  • Greeting clients professionally and in a friendly manner
  • Answering busy phones, promptly, and in a professional and friendly manner
  • Sending and receiving and distributing Faxes
  • Posting Mail & Certified mail & delivery confirmation
  • Depositing for the company
  • Scanning
  • Billing
  • Loose Scanning
  • Certified & Delivery Confirmations


Skills and Knowledge

• OSHA compliant

• Hippa compliant

• Care credit

• Microsoft word

  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to multi-task

Mental/Physical Requirements: Involves sitting approximately 80 percent of the day, walking, bending, stretching, kneeling, or standing the remainder. May be required to lift to 30 pounds.